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The Basics

What is Sheine.me?

Endless shopping at your fingertips. Sheine.me partners with only the best brands and retailers to organize fashion you would want to shop in one place: sheine.me and our apps. We offer one seamless search across products of popular brands: clothing, accessories, etc.

What kinds of stores are on Sheine.me?

Sheine.me has so many reputable brands and stores across every category, from clothing, shoes, and accessories. For the latest in fashion, we do an in-depth search from top retailers like Zaful. And the plus size fashion brands Lane Bryant, Eloquii, Fashion to Figure, etc.

This allows for a broader search from everywhere you would want to shop. We’re constantly adding stores so check back often!

Does Sheine.me sell these products directly?

Sheine.me works directly with retailers and stores to ensure their product catalog, prices, and availability are updated regularly to make your experience on Sheine.me as valuable as possible. When you click or tap the See Deal button, we direct you to the retailer's site, but we do not sell or ship any products directly.

How can I get in touch with Sheine.me?

Reach out to us any time! 💌: support@sheine.me

Shopping

How can I shop?

When you purchase through Sheine.me, you purchase through the retailer. Once you select an item you want to buy, we take you directly to that retailer where you can securely complete your purchase. The retailer processes your payment, ships your item, and handles all of your customer service needs. Don’t worry, we’re still here to help! You can still contact us for order information or any questions you may have.

I have a question about returns/exchanges.

We're sorry to hear it didn't work out! Since Sheine.me does not sell or ship products directly, we don't have any insight into your purchase. However, you can simply reach out to the retailer directly and they'll work on accommodating your request.

Why does your price not match the retailer's current price?

We're sorry that there may have been a discrepancy between the price you see on Sheine.me and the price on the retailers' website. It's our top priority to ensure that all the products on Sheine.me are in sync with our featured retailers, so we're working on improving it everyday. Unfortunately, since Sheine.me does not sell any of the merchandise that is featured on our site, we are unable to offer any item at the discounted price.

My Account

How do I update my Shopping Profile preference?

On the Sheine.me web, please click the button next to logo to choose your preference.

In the Sheine.me app, please tap the Me in the lower right-hand corner > select Settings > select Preference > make your selection. With this feature, you're able to toggle between each preference to save different brands and searches based on this choice.

I forgot my password, what now?

No worries at all! Follow these instructions to solve it.

Click use the Log in or Join Now buttons to click the Forgot Password button.

We will send you a link to reset it shortly! Make sure to check your spam and trash folder for our password reset email.




Welcome to Sheine.me!
Please choose what type of
clothing you would like to see
We will only show you what you choose